Frequently Asked Questions (FAQ)
1. What products does Canberg offer?
We design, manufacture, and supply premium quality workwear and uniforms for industrial, corporate, and hospitality sectors. Our range includes coveralls, jackets, trousers, safety apparel, and custom-branded uniforms.
2. Do you ship internationally?
Yes, we ship across the globe. Shipping costs and delivery times depend on your country and will be displayed at checkout.
3. How can I track my order?
After your order is shipped, you’ll receive an email with a tracking number and a direct link to track your package.
4. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and bank transfers. For corporate orders, invoice-based payments are available upon request.
5. Can I return or exchange a product?
Yes, you can initiate a return or exchange within 14 days of receipt, as long as the product is unused and in original packaging. Customized or logo-branded items cannot be returned unless defective.
6. I faced an issue while placing my order. What should I do?
If your payment fails or the page doesn’t load, try refreshing your browser or clearing cookies. If problems persist, please contact our support team.
7. The website shows an error or loads slowly. How can I fix it?
Check your internet connection and ensure your browser is updated. If issues continue, email us with a screenshot so we can assist you promptly.
8. How do I request a bulk or corporate quote?
Use the inquiry form on our website or email our sales team at sales@canberg.com. Include your company name, product details, and quantity required.
9. Can I customize uniforms with our company logo or brand colors?
Yes, we specialize in corporate branding. You can choose your preferred colors, fabrics, and have your logo embroidered or printed as per your brand guidelines.
10. Is my information secure on Canberg’s website?
Yes. We use advanced SSL encryption and secure payment gateways to protect your personal and payment details. Your data is never shared with third parties.